Refund Policy

Refund & Return Policy

At Steamery Goods LLC, the company behind Steam Auto Gear (steamautogear.com), we strive to ensure that you are completely satisfied with your purchase. If you encounter any issues with your order, please review our refund and return policy below.

15-Day Money-Back Guarantee

We stand behind everything we sell. If you don't like the item, send it back — you may return your purchase within 15 days of delivery for a refund, provided it meets the eligibility conditions below.

Eligibility for Returns

To be eligible for a return, your item must be:

• Unused and in the same condition that you received it.
• In the original packaging.
• Accompanied by a receipt or proof of purchase.

Return Process

If you wish to return your item, please follow these steps:

• Contact our customer service team at contact@steamautogear.com to initiate the return process.
• Provide your order number and reason for the return.
• We will guide you through the return process and provide you with a return shipping label if applicable.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a reasonable timeframe.

Exchanges

If you need to exchange an item for the same item, please contact us at contact@steamautogear.com to arrange the exchange.

Shipping Costs

Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund amount, unless the return is due to our error.

Contact Information

If you have any questions regarding our refund and return policy, please contact our customer service team:

• Email: contact@steamautogear.com
• Phone: +1 (941) 3073 675
• Address: Steamery Goods LLC, 3500 South DuPont Hwy, Dover, DE 19901, United States

Thank you for shopping with Steamery Goods LLC!